About us
Our professional team of advisers
have a wide range of skills and practical experience of working with early years
providers, schools and colleges together with operational management roles within
local authorities and health services.
All of our advisers have up-to-date DBS checks, public liability and professional indemnity insurance.
Our service standards
- Friendly impartial advice at all times
- Guaranteed response times and timescales for delivery of service
- Prompt and effective response to all communication
- Monitoring of service delivery to ensure standards are maintained
- Providing reports of activities and evaluations within an agreed timescale
- Arrangements for specific quality assurance and the application of recognised professional standards
- Process for agreeing variations of the contract on a case by case basis e.g. who to contact, what will be required, limitations
Our policies
HEP Confidentiality policy ........[175kb]
HEP Child Protection and Safeguarding policy ........[170kb]
HEP Data Protection policy ........[155kb]
HEP Equal Opportunities policy ........[140kb]
HEP Sustainable Procurement statement ........[135kb]
HEP Privacy Policy
This privacy notice tells you what to expect from Health Education Partnership Limited regarding any data and personal information we collect via our website and from subscribers to our services. It covers:
Visitors to our website
Use of cookies
External links
Online newsfeed
Subscribers downloading our free resources
Subscribers to our email newsletter
Social media platforms
Shortened links in social media
Online surveys
Visitors to our website
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Use of Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
No personal information is stored, saved or collected.
External links
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Online newsfeed
We use a third-party service, WordPress.com, to publish our newsfeed. We use a standard WordPress service to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. We do not collect comments or any details from users viewing these pages.
Free downloadable resources
Visitors to our website wishing to download any of our free resources are asked to register the first time by providing the name of their organisation and job title. We use this information to analyse which resources are proving most popular and to whom.
Email newsletter
Health Education Partnership operates an email newsletter system, used to inform subscribers about the support and services supplied in the different boroughs where we coordinate health education programmes. These newsletters do not promote or sell our services and only provide information relevant to schools and partner services that are part of the borough programme.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by our email newsletter system by emailing david.millard@healtheducationpartnership.com.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email newsletter
Social media platforms
Communication, engagement and actions taken through external social media platforms Health Education Partnership Limited participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.
Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Online surveys
Health Education Partnership set up questionnaires to support the Healthy Schools Programmes in boroughs where they are commissioned to provide support to schools. We use a third-party service, SurveyMonkey.com, to run the online surveys.
The questionnaires ask pupils and staff about their attitudes around certain health behaviours related to the health priorities chosen for a Healthy Schools Silver award.
There is a set of 5 questions that we include in all the surveys we run for pupils, so that we build up some cross-sectional data (oral health, healthy eating, physical activity, life satisfaction and trusted adult). These may appear at the beginning or throughout the questionnaire depending on the topic. Responses to these five questions are collated with those received from other surveys. The results can then be used by the local authority to better understand health behaviours in children and young people, help develop policies, plan services and to monitor and evaluate their impact.
We do not ask pupils to put their names on the questionnaires and IP addresses of respondents are not collected. The school results are pnly shared with the school and never published. This means the information is held in an anonymous format and individual pupils and teachers cannot be identified. Furthermore, individual school surveys are not shared with the local authority or partner services.
Further information on third party providers
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 18 May 2018.
How to contact us
If you want to request information about our privacy policy you can email us or write to:
Health Education Partnership Ltd.
108 Magdalen Road
Norwich
NR3 4AN
admin@healtheducationpartnership.com